WhenYouKnow exists to provide education, awareness, and connection around behavioral and mental health. Respecting your privacy is part of that responsibility.
This policy explains how information may be collected, used, and protected when you visit or interact with this website. By using WhenYouKnow.org and choosing to share information with us, you acknowledge and agree to the practices described below.
Our Guiding Principle
We collect only what is reasonably necessary to operate, improve, and sustain this website and its educational purpose. We do not sell personal information, and we do not use it in ways that conflict with the trust placed in us by our community.
State Privacy Rights
Depending on where you live, you may have additional privacy rights under state law. These rights may expand or supplement protections provided under federal law.
We are committed to honoring applicable privacy requirements in the jurisdictions we serve. If you have questions about your rights, or would like to request access to or correction of information you have shared with us, you are welcome to contact us at any time using the contact information provided on this website.
Children’s Privacy
WhenYouKnow is not intended for children or minors.
We do not knowingly collect, store, or maintain personal information from individuals under the age of 18, and no part of this website is designed to attract or solicit participation from minors. If we become aware that information has been submitted by a child, we will take appropriate steps to remove it.
Website Analytics & Cookies
To better understand how the site is used and how it can be improved, WhenYouKnow uses tools such as Google Analytics. These tools collect limited, anonymized data—such as page visits, time spent on the site, and general usage patterns.
This information:
- Does not identify you personally
- Is used only for internal evaluation and website improvement
- Is not linked by us to your name, email address, or other identifying details
You may adjust your browser settings to limit or disable cookies. Please note that doing so may affect certain website features or functionality.
Information You Choose to Share
At times, you may voluntarily provide information—for example by submitting a form, joining a mailing list, completing a survey, or contacting us directly.
This information is used solely for the purpose for which it was provided, such as:
- Responding to inquiries
- Sending requested updates or communications
- Improving content, resources, or outreach
Providing information is always optional. However, choosing not to provide certain information may limit our ability to respond or deliver requested services.
How Information Is Handled
Information collected through WhenYouKnow is used internally to support the website’s educational mission. We do not sell or trade personal information.
Some data may be stored or processed by trusted third-party service providers (such as email or analytics platforms) who assist in operating the site. These providers are limited in how they may use information and are not permitted to sell or repurpose it.
We may use or share aggregated, non-identifying data to better understand website usage or demonstrate overall reach. This information does not identify individuals.
Legal & Safety Considerations
In rare circumstances, information may be disclosed if required by law or if necessary to protect the safety, rights, or integrity of WhenYouKnow, its users, or the public.
Advertising & Third-Party Cookies
Third-party services, including advertising platforms such as Google, may use cookies to display relevant content or ads based on general website activity. These practices are governed by the privacy policies of those providers.
WhenYouKnow does not control third-party cookies and encourages users to review external privacy policies or adjust browser settings as desired.
External Links
This website may contain links to third-party websites or resources for informational purposes. WhenYouKnow is not responsible for the privacy practices or content of external sites. Visiting those sites is subject to their individual policies.
Community Comments & Participation
We welcome thoughtful dialogue and respectful engagement.
By participating in comments or discussions on WhenYouKnow:
- You retain ownership of what you share
- You grant WhenYouKnow permission to display, store, and share your contributions in connection with this website and its mission
We reserve the right to remove comments that are abusive, misleading, promotional, or inconsistent with the spirit of respectful conversation.
Our goal is to foster a space that feels safe, constructive, and human.
Policy Updates
This policy may be updated periodically to reflect changes in law, technology, or site operations. Updates will take effect when posted. We encourage users to review this page occasionally for the most current information.
Questions or Concerns
If you have questions about this policy or how information is handled, we invite you to contact us directly through WhenYouKnow.org.